Privacy Policy
This online notice supplements BankAtlantic’s Privacy Policy and is intended to help you understand how we keep non-public information about you secure and confidential. If you have not already done so, we suggest that you review the full text of our Privacy Policy.| To view the Privacy Policy, you will need to use Adobe's Acrobat Reader program. If you do not have Adobe Acrobat Reader installed, click on the Adobe image to download the program for free. |  |
What information does BankAtlantic ask for and how is it used?
When you register for Online Banking, BankAtlantic will ask you for basic registration information, such as your name, address, social security, existing BankAtlantic account number(s), your city of birth (or business industry), mother's maiden name (or business license number), date of birth (or date founded), contact telephone numbers, a user ID and password which you choose, and an E-mail address for customer service. Additional information may be required to utilize value-added features of Online Banking, such as Funds Transfer, Telephone Banking, and Bill Pay, or to access specific third party Internet services such as BankAtlantic ShareBuilder. If you decide to open an account online, or when completing one of our customer surveys we will also ask you for basic registration information, such as the type of information highlighted above. We will use the above information for providing the services and/or accessing the sites you select on your behalf, monitoring and improving our existing products and services, or for purposes of offering new product and service information of interest to you.
As with most online businesses, BankAtlantic logs information about access to its website, including the IP addresses from which a user came to the site in order to diagnose problems with the server, administer the BankAtlantic.com site, and to aggregate statistical data. BankAtlantic reserves the right to share aggregated information with third parties. For specific details regarding BankAtlantic's policy on the sharing of information, please refer to our privacy policy.
Will I be contacted if I register for Online Banking with BankAtlantic?BankAtlantic will occasionally contact users by telephone, electronic or regular mail to inform them of new features, to request participation in market surveys, or to inform users of BankAtlantic.com and partner promotions. However, BankAtlantic does offer an opt-out option to users signing up for Online Banking who do not wish to receive such messages. In order to ensure the quality of the Online Banking service, BankAtlantic will send certain types of messages from which users will not be able to opt-out. These may include, "A Welcome Notice" to confirm new membership, "notifications" of password changes or "Account lockouts" and other "customer satisfaction" and "customer service" issues. Information users provide is used to better customize the experience for each customer so that we can present new products and services that are better suited to your individual interests.
Does BankAtlantic use cookies?Like many leading websites, our website uses cookies. A "cookie" is a way for a website to recognize whether or not you have visited the site before. Cookies do not read other information on your hard drive, nor can they be used to reveal anything about you that you have not chosen to enter as a user on a website. When you visit our website, we may use cookies on some pages in order to help us serve you better each time you return. On subsequent visits, we will be able to access such cookies so that you will not have to re-enter your personal information each time you visit our website. Using a cookie at such points allows us to recognize you as a customer and to automate your online experience.
We reserve the right to use cookies to deliver content specific to your needs and interests. We may also use cookies to track member trends and patterns in order to better understand and improve areas of our sites that our members find valuable. Companies performing marketing services on our behalf or other financial institutions with whom we have joint marketing agreements may also use cookies. If you do not wish to receive cookies, you can set your browser to alert you of a cookie being offered, or to reject all cookies.
Customer data is stored in encrypted format in our Internet Banking database, and is transmitted in that encrypted format within the network. Should you forget your password you will need to call our customer care department toll-free at 1-800-741-1700 so that it may be reset for you.
For specific details regarding BankAtlantic’s policy on the sharing of information, please refer to our privacy policy. For more detailed information on our Security policies, please click here.
The BankAtlantic.com site includes a customer preference update section for reviewing or updating your individual account settings, profile information, password, or to set up a customized account notification E-mail service based on balance criteria you select. If you are unable to change this information and you need further assistance, you can send us a secure message by clicking here or call toll-free at 1-800-741-1700.
Who can I contact if I have any questions regarding my privacy?You can contact BankAtlantic for any questions or suggestions you have via secure message or by calling us toll-free
at 1-800-741-1700.
BankAtlantic has been certified by members of the Council of VeriSignTM to help promote the principles of disclosure and informed consent on the Internet. For more information regarding privacy you can visit the following sites:
- The Federal Trade Commission offers an overview of privacy protection.
This Privacy Policy covers solely the online information practices of BankAtlantic. The online information practices relating to services provided by BankAtlantic on other sites, such as those provided on our co-branded partner pages are covered by the respective Privacy Policy of such other sites.
We reserve the right at our discretion to make changes to this policy. Users may review updates to the Terms and Conditions and Privacy Policy at any time via links on our site.
